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Q&A

Timing and extent of homeless outreach efforts

1:38:29

·

51 sec

Commissioner Park explains the scale of DHS's outreach efforts and encourages the use of 311 for reporting. Council Member Riley requests more outreach in his district.

DHS has about 400 outreach workers citywide
311 calls are important for data collection and resource allocation
Riley emphasizes the need for increased outreach in his district

Kevin C. Riley

1:38:29

Sorry, go ahead.

Molly Wasow Park

1:38:30

Yeah, if I could also note, we have between DHS and our outreach contractors, BRC, and then there are a number of others that cover above ground, we have about 400 outreach workers.

1:38:41

It is far and away the largest outreach program in the country, but 400 people covering the city the size of New York City Twenty fourseven.

1:38:50

We obviously can't be every place in real time.

1:38:55

Really strongly encourage people to call 311 because not only will we respond, but more importantly I think actually we use that data to determine where we should be sending people.

1:39:05

So that's really important information for us.

Kevin C. Riley

1:39:08

Thank you commissioner.

1:39:09

And I will definitely echo that to the constituents to reach out to 301.

1:39:13

But please I would just definitely like to see some outreach done in my district.

Joslyn Carter

1:39:17

I will relay back to our outreach team and to the leadership that

Kevin C. Riley

1:39:20

does it.

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Homelessness at end of subway lines and district-specific concerns

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Coordination with other agencies for above-ground outreach