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AGENCY TESTIMONY
DCWP's consumer protection activities and financial restitution
0:14:15
ยท
46 sec
Commissioner Mayuga outlines DCWP's role as a leading municipal consumer protection agency and highlights the agency's efforts to protect New Yorkers from deceptive business practices.
- Agency has been enforcing consumer protection laws for nearly 60 years
- Issued nearly 19,000 summonses for violations of consumer protection laws in the past year
- Returned $5 million to consumers through restitution and disbursements
- Implemented new rules to simplify the process for consumers to receive compensation from deceptive businesses
Vilda Vera Mayuga
0:14:15
Since our landmark consumer protection law was enacted in 1969, we have been the nation's leading municipal consumer protection agency.
0:14:24
And for nearly sixty years now, we have consistently used our authority to protect New Yorkers from deceptive business practices, securing financial restitution for consumers whose rights have been violated by bad actors in the marketplace.
0:14:40
Last year, our agency issued nearly 19,000 summonses for violations of our laws and returned $5,000,000 to consumers through restitution and disbursements.
0:14:52
When we were here last year, we had just implemented new rules for consumers that had been taken advantage of by home improvement contractors.