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DCWP's role in consumer protection and efforts to fill gaps left by federal agencies
0:49:24
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140 sec
DCWP representatives discuss the agency's role in consumer protection and efforts to address gaps left by federal agencies. They highlight initiatives to tackle issues like junk fees and debt collection, and emphasize the importance of consumer complaints.
- DCWP is looking to fill spaces left by hampered federal agencies like CFPB and FTC
- The agency is considering rulemaking on junk fees and debt collection
- DCWP encourages constituents to file complaints through their portal, especially for issues previously handled by federal regulators
Vilda Vera Mayuga
0:49:24
And one more thing because council member, can I you really opened out the door for us to share some of the things that we're working at across Please?
0:49:30
Across our our jurisdiction, basically.
0:49:34
You know, you you were mentioning, obviously, some things that may be more related to workers, but we are the consumer protection agency as well, it's sort of how we started in 1969, so coming almost in sixty years.
0:49:44
So I actually wanted General Counsel Mike Teiger to share some of the things that we're also looking into considering the what's happening at the federal government, especially with the Consumer Protection Bureau and related agencies.
Michael Tiger
0:49:56
Yeah.
0:49:56
Mean, I think we're all aware of, like, how dire the situation right now is in D.
0:50:00
C.
0:50:00
For the federal consumer protection regulatory agencies.
0:50:04
So we're definitely taking a close look at where we can fill in the spaces based on the hampering, at best, of the CFPB, Consumer Financial Protection Bureau and the Federal Trade Commission.
0:50:16
We're looking at where we can looking at junk fees, which was a very big initiative by the Biden administration and the previous administration with the Federal Trade Commission.
0:50:27
And that's something we're looking at something we can do some rule making this calendar year.
0:50:32
And we, as you may know, licensed debt collection agencies in the state of New York can have consumer protection rules devoted to debt collection.
0:50:41
And we are going to do another round of rule making.
0:50:43
We're really looking at where we can get, where we can fill in, in spaces where we had once assumed that the federal government could really take the leadership role on.
0:50:55
And I think, especially in something like debt collection, we really would like to invite all of you, as you're talking to people in your community, to make sure that complaints that they may have in the first instance have gone to those federal regulators, make sure we're open for business.
0:51:09
We have a business port.
0:51:10
We have a portal for people that we recently set up just last year that we're very proud of.
0:51:15
That makes it easier to file consumer complaints.
0:51:18
And we really encourage all of you when you're talking to constituents, to talking to stakeholders in your communities, to file complaints with us.
0:51:27
Again, especially on issues that maybe in the first instance you had thought, oh, the CFPB is going handle that, or the FTC is going to handle that.
0:51:34
So we have an eye towards sort of developing that sort of agenda over the course of this year.
Tiffany Cabán
0:51:40
Makes a lot of sense.
0:51:41
Thank you.
Julie Menin
0:51:41
Thank you.
Tiffany Cabán
0:51:42
And thank you, chair.