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Q&A
Discussion on automated ticket enforcement program and community notification
1:20:01
ยท
115 sec
Council Member Louis requests information about the automated ticket enforcement program and how to address related issues. Demetrius Crichlow and Shanifah Rieara respond with details on community engagement and notification efforts.
- MTA is partnering with DOT to improve community notification
- MTA has started its own initiative to notify localities about upcoming changes
- There's a focus on balancing community engagement with the need for faster bus service
- MTA is working on notifying faith organizations and communities about impending changes
Farah N. Louis
1:20:01
Thank you chair.
1:20:02
I just wanted a quick response regarding the automated ticket enforcement program and how we all could work together to address that.
Demetrius Crichlow
1:20:11
Alright.
1:20:12
So you know I I happened to to go to the church and hear directly from the pastor and the constituents that were there.
1:20:23
Firsthand what their issues were, you know, it became quickly evident that, you know, at the MTA we needed to partner more with DOT in in notifying the community of these things.
1:20:35
And so, you know, in addition to partnered with with the DOT to make sure that folks are known, we at the MTA also started our own initiative to start notifying localities, different locations when we will be rolling out.
1:20:49
Again, the past that had been in the DOT DOT function because it is it is it is generally has to do with the streets and abiding by the rules of the streets.
1:21:02
But you know the MTA has already started a major campaign.
1:21:07
It's It's starting to notify especially at the routes coming up faith organizations and communities of the of impending changes.
Shanifah Rieara
1:21:18
But I just want also to add from a customer perspective, we are trying to balance that because at the core, our bus riders and customers want buses to go faster.
1:21:27
And and, you know, with the legislation that we gathered, it allows us to do that, but we there is an opportunity for more community engagement and letting people know around, you know along the route lines that you know this is enforcement is happening.
1:21:44
But ultimately we need to for buses to go faster.
Farah N. Louis
1:21:49
Thank you, chair.
Selvena N. Brooks-Powers
1:21:51
Thank you and I apologize for earlier.
1:21:54
Councilmember Narcisse.