Your guide to NYC's public proceedings.
AGENCY TESTIMONY
Challenges faced by nonprofit service providers and MOCS' understanding
0:05:58
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Lisa Flores acknowledges the critical role of nonprofit organizations in delivering essential services to New Yorkers and addresses the persistent challenges they face, particularly regarding timely payments. She expresses empathy for the human cost of bureaucratic inefficiencies and emphasizes the administration's commitment to addressing these issues.
- Nonprofit organizations are described as the 'lifeblood' of New York City's Human Services Network
- The primary challenge identified is getting paid promptly for vital services
- Flores acknowledges the personal cost borne by human service workers due to systemic inefficiencies
- The administration prioritizes investment in the nonprofit sector and focuses on 'rightsizing' the system
Lisa Flores
0:05:58
Nonprofit organizations are the lifeblood of New York City Human Services Network.
0:06:02
From providing shelter to the homeless and meals to families to supporting older adults and caring for our youngest residents, these groups transform lives daily.
0:06:11
Yet they face a persistent and fundamental challenge, getting paid promptly for their vital services.
0:06:15
And this administration continues to prioritize our investment in the sector.
0:06:20
As a director of MOCs, I deeply understand these concerns.
0:06:23
Bureaucracies are often seen as faceless systems, but they are composed of people working within complex frameworks of policies and procedures.
0:06:31
When these frameworks become misaligned, it's the human service workers who bear the burden, often at a great personal cost.
0:06:38
These individuals consistently rise to meet the needs of New Yorkers.
0:06:42
Rightsizing this massive ship has been a priority since day one, and we remain focused on that mission.
0:06:48
Mayor Eric Adams has announced reforms to streamline the processes and support the nonprofit sector, Just a few.