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Q&A
Passport system costs and maintenance contractors
0:34:02
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Council Member Julie Won inquires about the annual costs of the Passport system and the contractors involved in its maintenance. MOCS representatives provide details on the system's expenses and the companies responsible for its upkeep.
- Annual costs for Passport are between $10-11 million for maintenance and platform, increasing to $13-14 million when including rollouts
- Accenture and iValua continue to be the main contractors for Passport
- Accenture is paid approximately $7 million per year, while iValua receives $2 million annually for the platform
Julie Won
0:34:02
What is now the annual cost of the Passport system since it's fully online?
Lisa Flores
0:34:07
Thank you for that question.
0:34:08
I'll hand it over to my CFO in a moment.
0:34:11
But I will say that we've taken a look at some of the costs, not only for our system, but in comparison to other systems.
0:34:18
And I will say that back of the envelope, for the amount of workflows and activity that exists in our system again, looking at Chicago, looking at San Francisco we have an immense amount of activity and processes that do not exist in some of those systems.
0:34:37
And comparatively, our annual costs are lower than some of those other systems.
0:34:42
And obviously, we have cyclical costs depending on if we're doing a rollout.
0:34:46
And as I mentioned, we did release six last year, so there was a temporary increase in the cost.
0:34:52
But I'll hand it over to Helen to give you more specifics.
Helga Nyanffor
0:34:56
Our current annual costs are between 10 to $11,000,000.
0:35:00
That's just maintenance and system and just the platform.
0:35:03
When you include the rollout, it's between 13 to 14,000,000 over the eleven years.
Julie Won
0:35:09
You said $13,000,000 over eleven years?
Helga Nyanffor
0:35:13
Annually over eleven years, including all enhancements.
Julie Won
0:35:19
Okay.
0:35:20
And are you still working with the same contractor hired to maintain the Passport system?
0:35:25
It was Accenture, I believe, before?
Lisa Flores
0:35:27
Yep.
0:35:27
We are still working with both iValua and Accenture.
Julie Won
0:35:30
And how much are you paying for each contractor?
Helga Nyanffor
0:35:39
Accenture, we pay on average 7,000,000 a year and iValua just for the platform is 2,000,000 a year.
0:35:46
Again, these
Julie Won
0:35:46
are just current rates that we've negotiated with them.