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Discussion of the B-HEARD program and its challenges
0:10:38
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31 sec
Jumaane Williams discusses the B-HEARD program, launched in 2021 to address mental health crisis calls with non-police responses, and highlights its progress and challenges.
- Notes that B-HEARD covers only about a third of all mental health calls in the city
- Cites statistics: B-HEARD teams responded to 14,900 calls, 73% of calls in the pilot area during operation hours
- Identifies main challenge as hiring enough social workers and EMS staff due to budget cuts
- Expresses interest in hearing about ways to further support and expand the program
Jumaane Williams
0:10:38
Programs like BeHerD launched in 2021 to address mental health crisis calls with non police responses cover only about a third of all mental health calls made in the city out of eligible mental health calls.
0:10:49
BeHerD teams responded to 14,900 calls accounting for 73% of all calls in the pilot area during the program's operation hours.
0:10:57
This is an improvement from previous years but I'm curious to hear how we can further support the work of the program as one of the primary challenges for these teams have been hiring enough social workers and EMS staff as a result of continuous cuts to the program's budget.