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Specific example of onerous re-rental requirements and potential solutions
2:27:16
ยท
150 sec
Council Member Sanchez provides a specific example of onerous re-rental requirements in the marketing handbook, such as requiring outreach to individuals who never expressed interest in a particular unit. Acting Commissioner Tigani explains the current re-rental process and outlines potential solutions.
- Sanchez emphasizes that this is a policy problem, not a technological issue
- Tigani details the current re-rental process, including mini lotteries and waiting lists
- HPD has implemented waivers to allow opening up to the market after contacting a certain number of applicants
- The agency is considering new short-term solutions to address the delays in the re-rental process
- Tigani mentions the need for both immediate short-term fixes and longer-term technology solutions
Pierina Sanchez
2:27:16
Thank you.
2:27:17
Just to just to follow-up on on one specific example that I I've heard over time, the the marketing handbook sets additional onerous requirements for re rentals.
2:27:27
For example, providers are asked to do outreach to individuals who never express interest in living in a specific unit, a particular unit, and that outreach could result in hundreds of days of delays.
2:27:39
So that's not a technological issue.
2:27:41
That's a policy problem.
2:27:46
Can the agency commit to a distinct policy for re rentals that streamlines the rental process for these units and gets heads on beds more quickly?
Ahmed Tigani
2:27:55
So that's a question we've been looking at.
2:27:57
So just taking a step back and what what one of the systems were, there were two ways that you can be part of the re rental process.
2:28:05
Either you as through your application, given the fact that we have so many people who apply for a single unit, hundreds if not thousands of individuals who are applying for units, in your profile you can elect to say that I want to be considered for a re rental that comes up.
2:28:22
There are also other criteria we ask for to help to target that a little bit more directly to better matches.
2:28:30
There is a what we call a mini lottery that's run and people are selected and we ask we ask the owners to go through and talk to those individuals.
2:28:40
What we've heard from owners is that more often than not, they're hitting a wall with individuals who may not be interested or looking for a different kind of building and it's preventing them from moving people in.
2:28:51
That's why one of the waivers that we put in place last year was that if they went through a certain number, the number we had decided on was 250, then we can open up.
2:29:01
Then if they still did not find anyone through the mini lottery, they can open up to the market.
2:29:06
We're still hearing that that process is taking too long with that waiver, which is why we're considering something new.
2:29:12
Additionally, there was a way to Also, the other option you can do is you can pull a waiting list.
2:29:17
But we were hearing that there are questions about, you know, I already have a waiting list or you know this waiting list also has people who may not be interested.
2:29:26
We wanna do something a little bit more targeted.
2:29:29
So there are short term, I think there's a more immediate short term quicker solution that we need to put in place so that when we put the technology fixes, sorry, the technology group together which we're doing now about the longer term fixes, we can get it right, but without sacrificing opportunity at the moment.