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Q&A

Relationship between Emergency Housing Services and agency enforcement staff

1:36:21

ยท

49 sec

Council Member Pierina Ana Sanchez inquires about the relationship between Emergency Housing Services (EHS) case managers and Department of Buildings (DOB) and HPD enforcement staff, particularly regarding information flow about vacate orders and when residents can return home.

  • AnnMarie Santiago explains that when an HPD vacate order is rescinded, HPD's special enforcement unit notifies EHS that the unit is ready for reoccupation.
  • The process involves notifying the owner, EHS, and then EHS notifies the tenant.
  • This system ensures that information about the lifting of vacate orders is communicated to relevant parties.
Pierina Ana Sanchez
1:36:21
What is emergency housing services because you mentioned there are case managers.
1:36:26
What is their relationship to Department of Building and HPD enforcement staff?
1:36:31
Are they receiving information about vacates, curing of conditions, when people can go back home?
AnnMarie Santiago
1:36:45
When an HPD vacate is rescinded, HPD's special enforcement unit does notify EHS that the apartment or the unit is ready to be reoccupied.
1:36:59
So that does happen.
1:37:00
We notify the owner that we're notifying the tenant.
1:37:03
We notify EHS again if the tenant is receiving EHS services and EHS notifies the tenant.
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