Council Members Diana Ayala and Chris Banks suggest practical improvements to assist individuals affected by SNAP benefit fraud, focusing on providing information about local food resources.

• Ayala suggests that caseworkers should inform individuals affected by skimming about local pantries and food sources
• First Deputy Commissioner Jill Berry agrees to ensure that skimming denial forms and websites include information about accessing food pantries and community kitchens
• The council members emphasize that many cases of fraud are not preventable, as they occur at familiar local supermarkets
• Ayala highlights the emergency nature of these situations, where individuals suddenly find themselves without food