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Q&A
Transportation services and communication with council offices
0:58:46
ยท
95 sec
Council Member Schulman inquires about transportation services for vulnerable populations and communication challenges with council offices. Christina Farrell explains available options and communication improvements.
- Some people use existing services like AccessiRide for transportation
- Partnerships with rideshare programs have provided vouchers during extreme heat events
- The 24/7 availability of the cooling center website has improved communication
- Emergency management strives to be responsive to council offices and address any communication challenges
Lynn C. Schulman
0:58:46
If somebody is an older adult or has mobility issues, is there any kind transportation program or service to get them to a cooling center?
Christina Farrell
0:58:58
I think some people already have relationship with the AccessiRide and things.
0:59:04
What we have done is when we've had extreme heat, like if we have three or four days over, I think the February
UNKNOWN
0:59:10
Right.
Christina Farrell
0:59:11
There were really, really hot days.
0:59:13
There were partnerships with some of the rideshare programs that gave vouchers to people to use use that for transportation, especially in areas that don't have strong as as frequent public transportation.
Lynn C. Schulman
0:59:29
What some city council offices have had challenges in the past with a lack of communication from NISM as to when the cooling centers are open and where the nearest open cooling centers are located.
0:59:41
So you're proactively reaching out you'll proactively reach out to council members and all that.
0:59:46
Mean Yeah,
Christina Farrell
0:59:47
for sure.
0:59:47
I think also, again, making the website 20.
0:59:51
Oh, which it was.
0:59:52
That has really helped.
0:59:53
You know, and I think, look, New Yorkers are smart.
0:59:56
They generally know how to find out, you know, if they want to go to a library, they want to go to a older adult center, they know what the hours are.
1:00:04
But people can also call 311.
1:00:06
And you know, emergency management, especially our inner gov team and commissioner Iskall and I work very hard to be very responsive.
1:00:16
So if there are any any communication challenges, we can address those.