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Current and target caseworker ratios for APS
1:40:33
ยท
91 sec
Council Member Hudson inquires about the current average caseworker ratio for APS clients and the target ratio. Chief Special Services Officer John Rojas provides information on current and historical ratios.
- Current average caseworker ratio is 1 to 41 or 1 to 42
- HRA believes the ratio will be adequate once all vacancies are filled
- Target caseworker ratio is in the mid-30s range (30 to 35)
- Historical context: ratio was 39 in 2019, which was the lowest in recent years
- HRA expects to reach the target range of 35 once vacancies are filled
Crystal Hudson
1:40:33
Okay.
1:40:35
And what's the current average caseworker ratio for APS clients?
1:40:39
These are the numbers you gave me before.
1:40:41
Right?
John Rojas
1:40:41
Correct.
1:40:41
It's about one to 41, one to 42.
Crystal Hudson
1:40:45
Yeah.
1:40:45
41 to 42 per one currently.
1:40:49
Okay.
1:40:52
Is the current ratio addressing the increase in referral volume, and does HRA plan to add caseworker positions for APS beyond beyond filling the vacancies?
John Rojas
1:41:03
I think we're we'll be good if once we fill all our vacancies, we'll be in a good place to have an adequate caseload ratio.
Crystal Hudson
1:41:10
Okay.
1:41:12
What's the target caseworker ratio?
1:41:14
So I know you were as low as 39 in 2019.
1:41:21
And as high
John Rojas
1:41:22
as forty three and sixty.
1:41:23
Oversight of the Office of Child and Family Services and dictate.
1:41:26
Ideally we would want to be in the thirties range, in the mid thirties.
1:41:31
That's what our ideal would be.
Crystal Hudson
1:41:32
Mid thirties.
John Rojas
1:41:32
30 to 35, you know usually
Crystal Hudson
1:41:35
30 to 35.
1:41:36
When was the last time your ratio was 30 to 35?
John Rojas
1:41:40
We were 30 to 35.
1:41:43
We were 39 in
Marcus Jackson
1:41:45
I have the number.
Gili Hershkovich-Kim
1:41:46
We were 39 in 2018, I think.
John Rojas
1:41:49
In in 2019, we were 39.
1:41:53
So Yeah.
Crystal Hudson
1:41:53
So when when were you 30 to 35?
John Rojas
1:41:56
I don't have numbers past 2019, but I could pull that for you.
1:41:59
But I do think once we fill our our vacancies, we will be at that number in the 35 range.