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Q&A
Communication training for DOHMH employees to improve accessibility
1:07:04
ยท
72 sec
Deputy Commissioner Julie Friesen outlines the communication training opportunities provided to DOHMH employees aimed at improving accessibility with external patients and partners.
- All employees are mandated to take the DCAS 'Everybody Matters' online training on workplace inclusion
- MOPD's Disability Etiquette and Awareness Training is available for live training on request
- Slides from the MOPD training have been shared throughout the agency
- The Director of Disability Access provides additional live training sessions
Linda Lee
1:07:04
Awesome, thank you for sharing that.
1:07:07
What types of communication training opportunities have DOHMH employees received that were aimed at improving accessibility with external patients and partners?
Julie Friesen
1:07:19
So the training that we have for employees, there are a few things.
1:07:23
First of all, all employees are mandated to take the DCAS Everybody Matters training, which is all about workplace inclusion in general, but DCAS has been, it's online training.
1:07:35
Everybody's, every city worker is supposed to take it.
1:07:38
They track whether you've taken it or not.
1:07:40
It's pretty good.
1:07:41
It has several modules.
1:07:43
So everybody takes that.
1:07:46
There is the MOPADS Disability Etiquette and Awareness Training provided by MOPADS, which is great.
1:07:53
It's available for live training on request.
1:07:55
We have had that at the health department.
1:07:57
We've also shared the slides from that training.
1:08:00
Our director of disability access has shared those slides around our agency and encourage people to read them.
1:08:10
And there is the live training, as I said, that our disability access director provides as well.