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Q&A
Council Member Farah Louis questions accessibility of Disability Service Facilitators
0:30:15
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Council Member Farah Louis inquires about the awareness and access to Disability Service Facilitators (DSFs) across city agencies. Emily Sweet from the Mayor's Office for People with Disabilities responds, discussing current efforts to promote DSFs and considering suggestions for improvement.
- Louis suggests partnering with community boards to increase awareness of DSFs.
- Sweet acknowledges this as a good idea for improving outreach.
- The discussion highlights the need for better promotion of DSF resources to constituents with disabilities.
Farah Louis
0:30:15
Thank you Chair Lee and Chair Narcisse and thank you all for being here today.
0:30:19
I just have two quick questions.
0:30:22
Awareness and access to disability service facilitators.
0:30:26
Every agency is required to have a disability service facilitator, yet many constituents remain unaware of this resource especially when interacting with city agencies that do not actively promote or offer clear pathways for DSFs.
0:30:43
What is MLPD doing to increase visibility and access to DSFs across all agencies and how can a person with disability who is having difficulty accessing or navigating city services receive support from a a DSF without already knowing they exist?
Linda Lee
0:31:00
Thank you.
Emily Sweet
0:31:01
That's a great question and we do try to mention the DSF program in our outreach or whenever we meet with the community in our quarterly community calls, we mention the DSF program and the webpage nyc.gov/dsf where the contact information for all DSFs is listed.
0:31:24
But if there's something more we could be doing, that's definitely a good conversation we could have.
Farah Louis
0:31:29
Definitely partnership with community boards because they have made a lot of complaints that a lot of constituents don't know where to go and how to navigate it.
0:31:37
So, it would be great if your agencies can partner with local community board citywide to provide them with the information to share with constituents.
Emily Sweet
0:31:45
It's a fantastic idea.
Farah Louis
0:31:47
Alright, thank you.
0:31:48
Thank you Chair Lee, thank you Chair Narcisse.
Linda Lee
0:31:51
Awesome, okay and I'll hand it over to Chair Narcisse.