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Q&A
Existing customer relationships with awardees in Bronx East and West
1:29:33
ยท
52 sec
Assistant Commissioner Frank Marshall provides information about the existing relationships between awardees and customers in Bronx East and Bronx West zones.
- In Bronx West, 75% of the customer base is already serviced by the awardees
- In Bronx East, nearly 60% of customers are served by the awarded carters
- Marshall emphasized that these high percentages mean many existing relationships will be maintained
- The competitive RFP process was mentioned as a factor in determining awardees
Frank Marshall
1:29:33
you doing?
1:29:34
I think one of the pleasing things about the awardees in Bronx East and Bronx West is that these awardees have a high existing relationship with the customers.
1:29:47
So for example, in Bronx West, your customer base is already serviced by 75% of the awardees.
1:29:55
So they'll still maintain those relationships.
1:29:57
25% will be affected but the Bronx West had one of the highest percentages of existing customers served by Carter's.
1:30:06
And then in the Bronx East it's almost 60%.
1:30:09
So there is a delta and as commissioner mentioned before there was a competitive RFP process in several categories.
1:30:16
But for the Bronx East and the Bronx West, know, that those zones have a
Shaun Abreu
1:30:22
high I'm sorry.
Rafael Salamanca, Jr.
1:30:24
How many of these Carter's in the Bronx East are actually from the Bronx East or from The Bronx that were awarded these contracts?