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QUESTION
What are the recommended practices to improve NYCHA's micro purchase contracting process?
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The Department of Investigation recommends centralizing contracting, implementing a cost estimate schedule, and verifying completed work to improve NYCHA's micro purchase contracting process.
- Centralizing contracting responsibilities away from housing development staff.
- Implementing a cost estimate schedule for the top goods and services, requiring written explanations for costs exceeding the schedule.
- Verifying work completion with before and after photos and having services and invoices reviewed by someone outside the housing development staff.