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QUESTION

What are the recommended practices to improve NYCHA's micro purchase contracting process?

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      The Department of Investigation recommends centralizing contracting, implementing a cost estimate schedule, and verifying completed work to improve NYCHA's micro purchase contracting process.

      • Centralizing contracting responsibilities away from housing development staff.
      • Implementing a cost estimate schedule for the top goods and services, requiring written explanations for costs exceeding the schedule.
      • Verifying work completion with before and after photos and having services and invoices reviewed by someone outside the housing development staff.