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QUESTION

When was the system completely stabilized, and how does this relate to DOE's remote learning challenges?

1:39:08

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The system was stable at 10:15, with IBM believing the DOE agrees, but other remote learning issues may have affected logins.

IBM monitored the system, declaring it stable at 10:15.
Some students in parts of the city could log in by 12 o'clock, indicating potential problems beyond system stability.
Vanessa Hunt mentions that issues other than authentication could impede remote learning access.
DOE's agreement with IBM's assessment of system stability at 10:15 suggests a consensus on the system's functioning.

Rita C. Joseph

1:39:08

By what time was the system stabilized completely?

Vanessa Hunt

1:39:11

We believe the system was stable at 10:15.

Rita C. Joseph

1:39:16

We were also getting report that some some students in part of the city was able to log in by 12 o'clock.

Vanessa Hunt

1:39:23

I understand.

1:39:24

I will say that there are other pieces of DOE's remote learning solution that could impact problems logging in outside of the authentication.

1:39:33

All we know from our side is that we were monitoring the system and the transaction seems stable and successful at 1015.

1:39:40

And I believe that DOE agrees with that.

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