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Council Member Diana I. Ayala remarks on burnout

1:50:26

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      Council Member Ayala emphasizes the importance of self-care and regulating one's emotions when working with vulnerable populations.

      • She acknowledges that service providers can experience burnout from interacting with clients going through difficult circumstances.
      • She notes the need to take breaks when feeling irritable or drained to avoid negatively impacting clients.
      • Ayala states that without self-care, providers cannot be helpful to themselves, their agency, or those they represent.