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Joslyn Carter explains systems in DHS
1:16:11
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76 sec
Joslyn Carter explains various systems within DHS in response to Council Member Ayala.
- Carter explains the diversion units, resource rooms, and efforts to open public assistance cases at intake sites.
- Carter says they have trained shelter providers to use ACCESS HRA to open cases when families arrive at shelters.
- The goal is to connect homeless families to public assistance, SNAP, cash assistance from the beginning.
Joslyn Carter
1:16:11
So we have at Path, and and thank you for your story at Catherine Street.
1:16:16
I remember those days.
1:16:17
Catherine Street in Kings County and really people spending multiple hours at at intake that we'd be able to shrink that.
1:16:25
But we have HRA homeless diversion unit as well as my resource role where we have social services worker and social workers who begin the application for public assistance.
Diana I. Ayala
1:16:35
At path.
Joslyn Carter
1:16:35
At path.
1:16:36
And so we also have now its access HRA that we're really doing that piece upfront to really help them to open the cases while they're there, and that it so we have that starting there at the front door.
1:16:51
And then when they get to shelter placement, We've trained our providers to use ACCESS HRA, so that can continue there.
1:17:00
If they've hadn't started it, that we're doing it on-site when they get to placement.
1:17:04
So we laser focus on public assistance, making sure that we have our families connected there.
1:17:09
So starting at the front door.
1:17:10
And while I was there, we had started that.
1:17:13
But now we've really ramped that up in this year to make sure that we are paying attention to get folks PAKs, Public Business case is open, snap, cash, you know, whatever they qualify for.
1:17:25
Starting on that front, those are future issues.