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QUESTION

What support is provided to homeless applicants in obtaining evidence of their housing history?

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      The NYC Department of Homeless Services staff assists applicants in obtaining proof of their prior housing situations and homelessness history.

      • Staff helps applicants gather evidence like proof from shelters, outreach teams verifying street homelessness, and records from hospitals if applicants were admitted
      • For families, DHS does not typically see cases of children living on the streets, but staff is supposed to help families obtain their 2-year housing history
      • DHS does not leave the burden entirely on applicants to provide proof, but is charged with supporting them in documenting their history