Council Member Gennaro outlines several problems with the current Citizens Air Complaint Program, highlighting the need for improvements to address abusive behavior and fraudulent submissions.

• Some complainants have engaged in abusive behavior towards city employees, including verbal harassment and attempted assault
• There have been instances of unauthorized access to secured government office spaces
• Some complainants have submitted the same video evidence for multiple violations to generate multiple summonses
• The current 45-day review period for DEP may not be sufficient to weed out duplicitous conduct