Your guide to NYC's public proceedings.
    Q&A
            Council member inquires about Military Family Center's waiting list
2:19:51
·
27 sec
Council Member Robert F. Holden asks Dr. David Stiffler about the Military Family Center's ability to see all requested patients. Dr. Stiffler confirms they see everyone, ideally within a week of the initial call, with a goal of 5 business days during surge periods.
- The center has no waiting list
- They aim to see patients within 5-7 days of initial contact
- Council member expresses appreciation for their work
                                
                                    Robert F. Holden
                                
                            
                            
                                            
                                            2:19:51
                                        
                                        Thank you, Doctor.
                                    
                                            
                                            2:19:52
                                        
                                        Anne, on the family centers, do you do you have a waiting list or are you able to see everyone that requested?
                                    
                                
                                    Walter Wells
                                
                            
                            
                                            
                                            2:19:57
                                        
                                        Anne Schuchat:
                                    
                                
                                    Dr. David Stiffler
                                
                            
                            
                                            
                                            2:19:58
                                        
                                        We see everyone.
                                    
                                            
                                            2:20:00
                                        
                                        Ideally, we see everyone within a week of their initial phone call.
                                    
                                            
                                            2:20:04
                                        
                                        Of course, during, you know, at times when demand surges, we do our best, but our goal is to have everybody seen within 5 business days.
                                    
                                
                                    Robert F. Holden
                                
                            
                            
                                            
                                            2:20:12
                                        
                                        Oh, again, doctor, thank you for all the great work you do.
                                    
                                            
                                            2:20:14
                                        
                                        So so appreciate it.
                                    
                                
                                    Dr. David Stiffler
                                
                            
                            
                                            
                                            2:20:17
                                        
                                        You're welcome.
                                    
                                            
                                            2:20:17
                                        
                                        Thank you.
                                    