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MOIA's recommendations for improving language access coordination

0:59:42

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Council Member Alexa Avilés asks about MOIA's recommendations for improving language access coordination. Kenneth Lo outlines several areas where Local Law 30 could be improved to enhance language access implementation.

Refining the role and designation of Language Access Coordinators
Providing more explicit guidance to agencies on translation requirements
Specifying more detailed requirements for language access training
Embedding language access considerations into city monitoring processes

Alexa Avilés

0:59:42

I'd love it sounds like you've thought about this and you've looked at it.

0:59:47

What are the recommendations that Maya has been has put forward around how to improve language access coordination?

Kenneth Lo

0:59:59

Well, there are certain arenas that you'll say over the course of implementing local authority or helping the guide agencies to implement local authority over 2 cycles and now into 3rd, find that it's an extremely valuable tool, but it is in some ways We've used the term a blunt instrument.

1:00:27

Mhmm.

1:00:31

And it was very useful for setting the stage, but as as the our work continues.

1:00:38

We try to refine how from our end, we can do monitoring in conjunction with operations to kind of embed those language access considerations into the processes.

1:00:52

The monitoring processes of the city.

1:00:55

Mhmm.

1:00:56

But internally, when we guide to agencies, you know, boost to specify what those requirements are per se, Just the naming of the language access corridor is a step, but making sure that the right person is in the job would certainly advance how agencies can move forward with language access.

1:01:29

So language access coordinators is one arena providing more explicit guidance to agencies around what needs to be translated, provide more specific requirements around training.

1:01:47

Those are some of the areas that local out there could certainly improve.

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Role and responsibilities of Language Access Coordinators

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Plans to advance recommendations for improving language access services