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Selection process for language access coordinators

2:01:40

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Council Member Alexa Avilés inquires about how language access coordinators are selected within city agencies. Young Kwon from MOIA explains the current process and limitations.

Local Law 30 requires agencies to designate a language access coordinator but provides no specific guidelines
Language access coordinators are currently designated at various levels and in different areas within agencies
There is no standardized process for selecting language access coordinators
MOIA hopes to work with the city council to strengthen the system for designating coordinators

Alexa Avilés

2:01:40

Thank you.

2:01:40

So how is the decision made in terms of the language access coordinators?

2:01:47

Do the agencies just tap an existing employee?

2:01:51

Are they given recommendations?

2:01:53

Can you walk us through that?

Young Kwon

2:01:56

Yeah.

2:01:57

On local law 30, it just asked agencies to designate a language access coordinator to oversee the development of language access implementation plan.

2:02:08

So it really there's no anchoring guidelines on how agencies are designating language access coordinators.

2:02:17

Currently, language access coordinators are designated in various different levels and different areas of agencies.

2:02:25

We hope to work with the council to better strengthen that system as well.

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MOIA's meetings with language access coordinators

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Challenges and recommendations for language access coordinator roles