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PUBLIC TESTIMONY

Testimony by Mohammad Bari, Taxi Driver, on behalf of Ibrahim Makali Dijalu, Uber and Lyft Driver

4:56:24

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94 sec

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Mohammad Bari translates for Ibrahim Makali Dijalu, an Uber and Lyft driver who was deactivated due to low ratings. Dijalu explains his difficult situation and appeals for help to regain his ability to work.

Dijalu was deactivated by both Uber and Lyft due to low ratings, despite claiming he never had problems with passengers.
He has a large family to support, including a wife, seven children, and extended family members.
Dijalu is currently driving for a car service but finds it very challenging and hopes for assistance in regaining his ability to work for ride-hailing companies.

Mohammad Bari

4:56:24

Okay.

4:56:26

Okay.

4:56:27

My name is Ibrahim Makali Dijalu.

4:56:29

That's his name.

4:56:30

He said, Uber E.

4:56:32

Lyft deactivated him because, like, the other guy said, law rating law rating.

4:56:39

Law law rating.

4:56:41

And he said he's not the one who gonna rate himself.

4:56:45

He don't know who's customer gonna rate him, but he he never have problem with the customers.

4:56:49

They just like maybe when he dropped him off or dropped him off, they're gonna just notify Uber and Lyft.

4:56:56

He don't know what they're gonna say.

4:56:58

He never had problem with the passenger, but they just say, his rating is very low.

4:57:03

They all Uber and Lyft deactivated him because of very low rating.

4:57:09

So he's like he just telling me I have, like, wife and seven kids.

4:57:14

To a feed.

4:57:15

He I paid the bills.

4:57:16

There's mom and grandma back home.

4:57:20

All these people waiting for me.

4:57:22

Now, I don't know what to do.

4:57:23

The the bills is so high right now.

4:57:29

Like, he me, if he driving a car service right now.

4:57:33

He's very hard.

4:57:36

He just he's just proud to be here in front of you, and then you can hear him.

4:57:42

You might be able to help us to get our our country back to be able to work for the city because we are here helping people going our own.

4:57:53

We're happy about that.

4:57:54

So we just appreciate you.

4:57:57

That's all you want me to say.

4:57:58

Thank you.

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Testimony by Chaudry Adnan, Taxi Driver, on Uber Account Deactivation

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Testimony by Samina Syed, Taxi Driver and Lyft Driver