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REMARKS

Council Member Holden appreciates 311 app upgrades

0:56:23

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Council Member Holden expresses gratitude for the recent upgrades to the 311 app, noting significant improvements while acknowledging there's still room for further enhancements. He specifically mentions using the app daily and finding it easier to use now.

Holden highlights the positive changes made to the 311 app
He mentions some ongoing issues, particularly with location services
The council member emphasizes his frequent use of the app and its increasing ease of use

Robert F. Holden

0:56:23

time.

0:56:24

That sounds cooler.

0:56:27

Anyway, thank you for your testimony.

0:56:30

And thank you, by the way, for upgrading 311 Yeah.

0:56:33

The app.

0:56:33

I love it.

0:56:34

It's getting there, but we're not quite there.

0:56:37

But I'll

Matthew Fraser

0:56:37

get into it.

0:56:38

We couldn't do it without your feedback.

Robert F. Holden

0:56:39

Well, we have I have to give you some more feedback because there's a few things that I would still but we'll get through because I use it every day and it it's easier now.

0:56:48

So it's getting there.

0:56:49

Location services, still not so, you know, not so great.

0:56:53

Yeah.

0:56:54

There are a lot of dead spots where I have to, you know, double back and look at the try to find and address but we're getting there.

0:57:01

So I appreciate that you it was out of the blue.

0:57:04

Just I I don't know if the the committee was was was apprised of that there are changes, but there there's been some very positive changes.

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