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Language access services provided by ACS at the Children's Center

2:49:39

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Stephanie Gendell explains the language access services provided by ACS at the Children's Center for young people entering foster care who don't speak English.

Interpreters are provided on-site for non-English speaking youth at the Children's Center.
ACS closely monitors the usage of languages and associated costs.
Funding for language access services at the Children's Center has increased each year since 2019 to better meet the needs of the children there.

Stephanie Gendell

2:49:39

be.

2:49:39

Right.

2:49:40

I can give you example of how we're doing that.

2:49:42

So my team, which I oversee language access, we provide language access services at the Children's Center, which is where a number of young people enter many young people entering foster care are first in the Children's Center, not all.

2:49:57

If there's a young person at the Children's Center who doesn't speak English, we make sure that they have an interpreter on-site for the period of time.

2:50:06

They're at the Children's Center, which in the summer is many more hours than during the year when they're at school.

2:50:12

And I we monitor the usage of the languages and the cost very closely.

2:50:18

And I've been in this role since 2019.

2:50:21

Each year that I've been doing this, we've had to increase the amount of funding for language access services at the Children's Center, which we do so that we could better meet the needs of the children there.

2:50:31

So we are definitely following what the needs of are of the young people in care.

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