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    Q&A
            City efforts to disrupt scammers impersonating public officials
1:03:32
·
131 sec
Council Member Crystal Hudson inquires about city efforts to disrupt scammers who impersonate public officials or representatives. Commissioner Lorraine Cortés-Vázquez and NYPD representatives discuss the challenges and approaches to this issue.
- Commissioner Cortés-Vázquez notes the difficulty in preventing impersonation scams entirely.
- The focus is on identifying scams and implementing remedies after the fact.
- Education efforts emphasize that certain agencies (e.g., Social Security) would never contact individuals in certain ways.
- There's a discussion about the complexity of political donation calls, which can be legitimate but also mimicked by scammers.
- NYPD representatives mention that their crime prevention officers inform the public that no city official would request donations over the phone.
- The overarching message in all education efforts is to never give out personal information, regardless of who is asking.
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:03:32
                                        
                                        Great.
                                    
                                            
                                            1:03:32
                                        
                                        Thank you.
                                    
                                            
                                            1:03:33
                                        
                                        What efforts does the city engage in to disrupt scammers who impersonate or trick older adults into thinking they're public officials or federal state city representatives.
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            1:03:44
                                        
                                        I don't know that anyone has the ability to stop a scam.
                                    
                                            
                                            1:03:48
                                        
                                        What you could do is identify the scam and then put remedies in place.
                                    
                                            
                                            1:03:54
                                        
                                        But anyone can produce, I remember, in my neighborhood, there was these guys walking around with Con Edison hats.
                                    
                                            
                                            1:04:00
                                        
                                        You know?
                                    
                                            
                                            1:04:01
                                        
                                        So you can't you can't stop someone from the crime of perpetrating Yeah.
                                    
                                            
                                            1:04:09
                                        
                                        A false identity.
                                    
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:04:10
                                        
                                        I guess just a follow-up then would be, you know, for those of us who are elected officials and just coming from a a government perspective, you know, I've seen some of these really great and informative flyers.
                                    
                                            
                                            1:04:22
                                        
                                        I wonder if there's a way to also inform people that they will never be contacted by their elected officials or by any Yeah.
                                    
                                            
                                            1:04:30
                                        
                                        You know, political candidate or representative asking them specifically for money or or something like that?
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            1:04:37
                                        
                                        So that one is tricky because lately, that's been the political donation of
                                    
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:04:42
                                        
                                        Right.
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            1:04:43
                                        
                                        So that one is tricky.
                                    
                                            
                                            1:04:44
                                        
                                        What we do say in those areas that we can say with total certainty that your social social security would never contact you in this manner.
                                    
                                            
                                            1:04:55
                                        
                                        Mhmm.
                                    
                                            
                                            1:04:55
                                        
                                        Certain agencies that we know that people use that are vulnerable that older adults are vulnerable to and have common relationships with.
                                    
                                            
                                            1:05:04
                                        
                                        We there, we do put out that information.
                                    
                                            
                                            1:05:07
                                        
                                        But for someone, there's no way that we could prevent someone from, you know, presenting themselves as as an official.
                                    
                                            
                                            1:05:17
                                        
                                        What we do is an officer, please tell me what you may do in that area.
                                    
                                            
                                            1:05:22
                                        
                                        But we know the certain agencies and the things that we do are aware of.
                                    
                                            
                                            1:05:26
                                        
                                        We tell them Social Security doesn't contact you this way.
                                    
                                            
                                            1:05:30
                                        
                                        A bank would not contact attack you in this matter and things of that nature.
                                    
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:05:34
                                        
                                        Okay.
                                    
                                            
                                            1:05:35
                                        
                                        Maybe you can just add a government official elected representative, something like that, also would not contact you.
                                    
                                            
                                            1:05:41
                                        
                                        Right.
                                    
                                            
                                            1:05:41
                                        
                                        Right.
                                    
                                            
                                            1:05:42
                                        
                                        Did you wanna add something?
                                    