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    Q&A
            Data privacy practices when older adults report fraud
1:03:00
·
31 sec
Council Member Crystal Hudson inquires about how data privacy is maintained when older adults report fraud. Commissioner Lorraine Cortés-Vázquez provides a brief explanation of their data privacy practices.
- NYC aging protects the identity of individuals reporting fraud as a standard practice.
- The agency may share information in specific cases:
- When seeking restitution from a bank
- When working with the police department
- Commissioner Cortés-Vázquez emphasizes that privacy is of utmost importance to the agency.
- Data privacy is described as part of the agency's standards in handling reported fraud cases.
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:03:00
                                        
                                        Yeah.
                                    
                                            
                                            1:03:00
                                        
                                        That would be great if you could share.
                                    
                                            
                                            1:03:02
                                        
                                        You'll you'll follow-up with me, you're saying?
                                    
                                            
                                            1:03:04
                                        
                                        Sure.
                                    
                                            
                                            1:03:04
                                        
                                        Okay.
                                    
                                            
                                            1:03:05
                                        
                                        Sure.
                                    
                                            
                                            1:03:05
                                        
                                        And then how is data privacy maintained when older adults report fraud?
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            1:03:12
                                        
                                        Data privacy on our part?
                                    
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            1:03:13
                                        
                                        Yeah.
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            1:03:15
                                        
                                        As we do with all data, we protect the the identity of the of the individual unless we want to make sure that we get restitution from a bank or work with the police department, but privacy is is the most important to to us.
                                    
                                            
                                            1:03:30
                                        
                                        It's part of our standards.
                                    