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Q&A
Discussion on capacity to address emotional impact of fraud on victims
0:47:08
·
77 sec
Council Member Crystal Hudson inquires about the capacity of NYC aging to address the emotional impact of fraud on victims. Commissioner Lorraine Cortés-Vázquez discusses the cross-referral system and the involvement of social work teams in supporting victims.
- The discussion focuses on the capacity to provide emotional support to fraud victims.
- Commissioner Cortés-Vázquez mentions cross-referrals between agencies and community groups.
- Social work teams, including case management agencies and resource centers, are involved in supporting victims.
- Hudson presses for information about resource adequacy, to which Cortés-Vázquez acknowledges that needs often exceed available resources in human services.
Crystal Hudson
0:47:08
And I'm I'm glad you brought that up because I wanted to ask about capacity.
0:47:12
Your capacity to actually deal with that address it.
0:47:15
I don't know if it's social workers or who is actually doing that work, but do you is there additional capacity that's needed?
0:47:25
And how how does that actually look?
0:47:28
I wonder too if it's only coming from you all if somebody if a victim comes NYPD.
0:47:35
They report it.
0:47:36
Does NYPD then refer somebody back to NYC aging?
0:47:40
Or
Lorraine Cortés-Vázquez
0:47:40
I think I think it's I think it's always cross cross referrals, and the referral can come from from from even a community group.
Julie Morrill
0:47:47
Mhmm.
Yusef Salaam
0:47:48
So I
Lorraine Cortés-Vázquez
0:47:48
think that this cross furls.
0:47:49
And I think all of the entire social work team will work on on that either our case management agencies or the resource center.
Crystal Hudson
0:47:58
But do you have enough to to do that work.
0:48:02
You know, I'm I'm always trying to get you more money.
Lorraine Cortés-Vázquez
0:48:04
So I know you are, and my answer to you is that the resources the needs always go beyond the resources.
Crystal Hudson
0:48:12
Okay.
0:48:12
That's good.
0:48:13
On the record, she said the needs always go beyond the resources.
Lorraine Cortés-Vázquez
0:48:16
No.
0:48:16
No.
0:48:17
I the the needs.
0:48:18
The needs.
Crystal Hudson
0:48:19
Yeah.
0:48:19
The the needs surpassed the resources that you have, which means you need more resources
Lorraine Cortés-Vázquez
0:48:23
in all human services.