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Q&A
Discussion on providing follow-up information for fraud cases
1:57:38
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18 sec
Council Member Susan Zhuang inquires about the possibility of providing specific follow-up information for fraud cases to help seniors navigate the reporting process more efficiently.
- Zhuang suggests providing a list of required documents for follow-up visits
- She expresses concern about seniors having to make multiple trips to provide additional information
- The discussion highlights the need for a more streamlined process for seniors reporting fraud
Susan Zhuang
1:57:38
But but when some case need to follow-up.
1:57:42
Do we able to give later on?
1:57:45
We already know this case.
1:57:47
Like, do we have later on give them what leads you need to bring?
1:57:52
Because one shot, they don't have to bring one thing, and then they another day green nothing.