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Q&A
Metrics used by NYC aging to measure success of anti-fraud programs
1:08:06
·
53 sec
Council Member Crystal Hudson inquires about the metrics NYC aging uses to measure the success of their anti-fraud programs and initiatives. Commissioner Lorraine Cortés-Vázquez provides insights into their approach to measuring outcomes.
- Commissioner Cortés-Vázquez doesn't have specific metrics on hand but offers to provide outcome measures later.
- She emphasizes several key outcomes that the department aims for:
- Restitution for victims
- Justice for perpetrators
- Education of older adults about fraud
- Prevention of future fraud
- The commissioner notes that these are the primary goals they work towards in their anti-fraud efforts.
- While specific year-over-year data isn't provided in the moment, the implication is that such data is tracked and could be made available.
- The focus on both reactive (restitution, justice) and proactive (education, prevention) measures suggests a comprehensive approach to combating elder fraud.
Crystal Hudson
1:08:06
And then what what metrics does NYC aging use to measure the success of related program and initiatives.
Lorraine Cortés-Vázquez
1:08:17
Well, one is getting the older adult victim.
1:08:23
I mean, I will give you some outcome measures that we have.
1:08:26
I don't have them with me, but I will
Crystal Hudson
1:08:28
Yeah.
1:08:28
Even, like, year over year.
1:08:30
Right.
1:08:30
You know?
1:08:31
Right.
1:08:31
And the Biden will have served or
Lorraine Cortés-Vázquez
1:08:33
But if you were to ask Lorraine, quote, the Alaska's Commission of Aging, what are some of the outcomes that we want?
1:08:39
Restitution, justice, alright, and the education of the older adults, alright, and the prevention piece.
1:08:47
Those were the things that that we really want to work on.
Crystal Hudson
1:08:51
Okay.
1:08:51
Great.
1:08:52
I'm gonna pause here, turn it over to chair Salam, and then we'll ask our colleagues to ask their questions, and then I'll be back.