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NYPD's education efforts on avoiding scams and not giving out personal information
1:05:43
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143 sec
Captain Papavlasopoulos and Deputy Chief Morrill explain NYPD's approach to educating the public, particularly older adults, about avoiding scams and protecting personal information.
- NYPD crime prevention officers conduct trainings to inform the public about various types of scams.
- Key messages in these trainings include:
- No one should call asking for specific information over the phone.
- No city official will request donations for political campaigns or the police department.
- Deputy Chief Morrill emphasizes the importance of hanging up on suspicious calls and using known, legitimate channels for donations or communication.
- The public is advised to hang up on any suspicious calls, even if they claim to be from family members, banks, or utility companies.
- People are encouraged to verify information through known channels they are accustomed to using.
- Commissioner Cortés-Vázquez adds that recent education efforts now include information about one-time versus recurring political campaign donations, addressing a new area of potential abuse.
Spiro Papavlasopoulos
1:05:43
Just to add to that.
1:05:44
Yeah.
1:05:44
Or when our crimp prevention officers conduct these trainings, that's a part of it.
1:05:48
Yeah.
1:05:48
So part of our trainings when we're informing them of any type of scams, we let them know no one's gonna call you to ask specific information over the phone.
1:05:58
You will never get approached by any city official requesting any donations
Julie Morrill
1:06:03
Right.
Spiro Papavlasopoulos
1:06:04
For any political campaign, any donations for the police department, and that sort of thing.
1:06:09
So the response is pretty positive.
1:06:11
They know not to give certain information out, and they know that they would not be requested to give any money to any city agency.
Crystal Hudson
1:06:19
Great.
1:06:20
Thank you.
Lorraine Cortés-Vázquez
1:06:20
Yeah.
1:06:21
Then I wanna reinforce that that the overarching message regardless of the scam is not to give out personal in information.
Crystal Hudson
1:06:28
Right.
Lorraine Cortés-Vázquez
1:06:28
And I think that's the educational message that we all drive home.
Crystal Hudson
1:06:32
Yeah.
1:06:32
No matter who's asking.
Lorraine Cortés-Vázquez
1:06:33
Yeah.
1:06:34
Right.
Julie Morrill
1:06:35
I just wanted to add one more thing on that because there are very myriad ways to give money and things that legitimately need money campaigns being just one of them.
1:06:46
The the thing that we like to hammer home is just hang up, just hang up, and then donate through the known channels.
1:06:54
Mhmm.
1:06:55
If you wanna give to, let's say, the Red Cross or something like that, You don't have to engage with the person who's calling you.
1:07:02
You don't have to engage with with any of these.
1:07:05
The scammers most especially.
1:07:07
So if if someone's calling up saying that they are a family member, they can hang up on that person and call all
Crystal Hudson
1:07:13
the family member.
Julie Morrill
1:07:15
Call call the people through known channels, whatever it is, whether it's a family member to call your family member direct, or if they wanna donate money to to a campaign or anything now during campaign season.
1:07:28
Yeah.
1:07:29
They they can just do that through the known channels that they're already used to, even their bank, Con Ed, anything.
1:07:35
There's no one who can call from a bank or Con Ed, let's say, that they can't just hang up on and and all that.
1:07:42
Speak to who they're used to.
Crystal Hudson
1:07:44
Yeah.
1:07:44
Thank you.
1:07:44
That's And
Lorraine Cortés-Vázquez
1:07:45
the other one is the edge now around the campaigns, given the recent rash of of abuse, is to educate them that it's a one time versus a a recur and that is a new educational piece that we have to start adding to our whole, you know, portfolio of informational tips.