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Personal experiences with tech-related scams and concerns for elderly relatives

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Council Member Yusef Salaam and Commissioner Lorraine Cortés-Vázquez share personal experiences with tech-related scams, highlighting the vulnerability of elderly individuals to such frauds. They discuss how even tech-savvy individuals can fall victim to sophisticated scams.

Salaam mentions his mother's difficulty with smartphone pop-ups and scams
Cortés-Vázquez shares how her tech-savvy mother's computer was compromised by a scammer
The discussion emphasizes the need for awareness and education about evolving scam tactics

Yusef Salaam

1:09:00

Well, I'd just like to maybe start out by acknowledging the fact that this is a very serious issue.

1:09:08

Something that not only elders have encountered, I'm thinking about just my personal experience and how, you know, I've studied technology for years.

1:09:20

And every so often, somebody might send me an email, and they might say it's from a company that looks reputable or from your bank.

1:09:27

But I'm I'm so to speak savvy enough where I'm a look at the actual email address and realize, this is not from the bank.

1:09:39

This is not from a reputable company.

1:09:41

But I'm concerned because, you know, like, my mother is part of the elderly community.

1:09:47

Who's always calling me and saying, I don't know.

1:09:50

I tapped something on my phone and this the thing won't go away.

1:09:53

A lot of these tricks where there may be an x way up here or you might have to swipe or kill that particular program just to get out of it.

1:10:04

Wow.

1:10:05

This is this is really really something.

Lorraine Cortés-Vázquez

1:10:09

Yeah.

1:10:09

I'm gonna share with you.

1:10:10

My mother's Yeah.

1:10:11

My mother's entire commute computer.

1:10:14

My mother is very tech savvy, unlike her daughter.

1:10:17

And and yet my mother's computer was compromised because someone called and said I have a program for

Yusef Salaam

1:10:24

you.

1:10:24

Wow.

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Metrics used by NYC aging to measure success of anti-fraud programs

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Evolving nature of scams and the importance of continuous education