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Q&A
Brief overview of 911 dispatcher training
1:04:50
·
38 sec
Council Member Mercedes Narcisse inquires about the training received by 911 dispatchers. Chief Michael Fields provides a brief overview:
- Dispatchers receive training in normal 911 call receiving.
- They are also trained in dispatching assignments.
- The training is described as 'extremely detailed'.
- The training program lasts for approximately 4 weeks.
- This brief exchange highlights the importance of dispatcher training in the emergency response system.
- The 4-week duration suggests a comprehensive training program, though specific details of the curriculum are not provided.
Mercedes Narcisse
1:04:50
For the 91 when I was gonna ask you
UNKNOWN
1:04:53
that, but I'm gonna come back to this thing because
Mercedes Narcisse
1:04:57
What type of training that decision makers received before they begin working in the field?
1:05:07
The dispatcher.
1:05:08
I mean, that's what I'm Sorry.
Michael Fields
1:05:10
Oh, dispatcher training?
Mercedes Narcisse
1:05:12
Dispatcher.
1:05:12
Yeah.
Michael Fields
1:05:14
The dispatcher training in respect to normal one call receiving.
1:05:20
They also are trained in dispatching assignments.
1:05:23
That training is extremely detailed, and I believe it goes on for about 4 weeks.