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Q&A
H+H express care model and NYC Care expansion impact
2:09:47
·
95 sec
Dr. Birnbaum provides information on the effectiveness of H+H's virtual express care program and briefly addresses the impact of NYC Care expansion on emergency department visits.
- The virtual express care program has seen approximately 22,000 patients since its implementation in 2020
- About 50% of patients using virtual express care were managed without requiring transportation to H+H facilities
- Dr. Birnbaum could not comment specifically on how NYC Care has affected emergency department visits
- H+H continues to see all patients in their emergency departments regardless of insurance status or ability to pay
Mercedes Narcisse
2:09:47
Great.
2:09:49
Can you please tell us more about HNH express care model and how effective has it had been in reducing the number of nonurgent patients presenting to the emergency room?
2:10:02
What met tricks are used to assess to assess its impact and are there any future expansion plans for this model in 2024 and beyond?
2:10:36
That's a good improvement.
2:10:40
With new NYC Care expanding to old borrowers.
2:10:44
What impact has it had on reducing emergencies visit by increasing primary care access, which I'll lead to that before, particularly in high density areas like the Bronx and Brooklyn?
2:11:18
Alright.
2:11:18
So I'm gonna pass it to my chair, Cariola.
2:11:21
Thank you.
Adrienne Birnbaum
2:10:13
Sure.
2:10:14
Our virtual express care program has seen approximately 22,000 patients since it was implemented in 2020.
2:10:24
And of those patients, about 50% were able to be managed in a way that did not require them to be transported to one of our facilities.
2:10:59
I can't comment specifically on how NYC cares has affected that, but we continue to see all our patients without regard to their insurance their ability to pay in our emergency departments.