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Council Member Bottcher's vision for the future of 911 communication
0:41:12
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39 sec
Council Member Erik D. Bottcher shares his thoughts on the potential for expanding text-based 911 services, emphasizing the need to adapt to changing communication preferences of younger generations. He advocates for exploring and implementing new forms of emergency communication.
- Younger generations are more comfortable with texting than phone calls
- Suggestion to explore and implement new forms of communication with 911
- Recommendation to study and adapt successful practices from other cities
Erik D. Bottcher
0:41:12
I think there's potential there.
0:41:13
The generation that's coming up now, the idea of making a phone call is not something they're used to, quite honestly.
0:41:25
So we should be thinking about, how we can lean into other forms of communication with 911, and I think we should be looking at what they do in other cities around the country, constantly updating what we do here in response, seeing what's working elsewhere, what's not working.
0:41:46
I'd love to hear more about that as we move forward.