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    Q&A
            Staffing for accessibility expertise at OTI
0:25:47
·
62 sec
Council Member Jennifer Gutiérrez inquires about OTI's staffing for accessibility expertise, particularly for the deaf, hard of hearing, or deaf-blind community. Robert Barbera explains the current situation and past practices regarding accessibility experts at OTI.
- No experts on accessibility for deaf, hard of hearing, or deaf-blind community on 911 staff
- OTI engages with the Mayor's Office for People with Disabilities (MOPD) for accessibility concerns
- A community advocate consultant was on staff during interim text-to-911 implementation but is no longer employed after the feature was implemented
                                
                                    Jennifer Gutiérrez
                                
                            
                            
                                            
                                            0:25:47
                                        
                                        And, so, for phase 2, those are the administration's intentions to meet with advocates?
                                    
                                            
                                            0:25:52
                                        
                                        Yes.
                                    
                                            
                                            0:25:53
                                        
                                        Pre pre planning.
                                    
                                            
                                            0:25:54
                                        
                                        Okay.
                                    
                                            
                                            0:25:56
                                        
                                        Do you have any experts on accessibility for the deaf, hard of hearing, or deaf blind community on staff to assist with 911 or 311 accessibility?
                                    
                                
                                    Robert Barbera
                                
                            
                            
                                            
                                            0:26:08
                                        
                                        Not part of the, 9 one one staff.
                                    
                                            
                                            0:26:11
                                        
                                        No.
                                    
                                
                                    Jennifer Gutiérrez
                                
                            
                            
                                            
                                            0:26:13
                                        
                                        Okay.
                                    
                                            
                                            0:26:13
                                        
                                        But do and do do you have, these members from the community on just the OTI staff?
                                    
                                            
                                            0:26:18
                                        
                                        You're saying just not assigned to NextGen?
                                    
                                
                                    Robert Barbera
                                
                            
                            
                                            
                                            0:26:21
                                        
                                        Many of our engagements are through MOPD.
                                    
                                            
                                            0:26:24
                                        
                                        For interim text to 911, we did have a advocate as a consultant on staff.
                                    
                                
                                    Jennifer Gutiérrez
                                
                            
                            
                                            
                                            0:26:35
                                        
                                        And, they're no longer are these still on staff?
                                    
                                
                                    Robert Barbera
                                
                            
                            
                                            
                                            0:26:38
                                        
                                        No.
                                    
                                            
                                            0:26:38
                                        
                                        Once interim text to 911 was implemented, there were no further enhancements being made at that time.
                                    
                                            
                                            0:26:44
                                        
                                        So there was the the advocate was no longer on staff.
                                    