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    Q&A
            Challenges and improvements in accessing city incentive programs
0:22:14
·
79 sec
The discussion focused on difficulties industrial businesses face in accessing city incentive programs and steps taken to address these issues. Key points include:
- SBS provides incentive consultations, focusing on energy cost savings programs
- In the current fiscal year, over 143 business incentive consultations have been provided
- SBS offers assistance with applications and information about eligibility for various incentives
- 
The exact percentage of eligible businesses currently accessing SBS incentives was not immediately available 
- 
The responses indicate efforts to assist businesses in navigating incentive programs, but specific data on program utilization and effectiveness was limited. 
                                
                                    Amanda Farías
                                
                            
                            
                                            
                                            0:22:14
                                        
                                        about that further.
                                    
                                            
                                            0:22:15
                                        
                                        Thank you.
                                    
                                            
                                            0:22:16
                                        
                                        Absolutely.
                                    
                                            
                                            0:22:16
                                        
                                        We've heard concerns from industrial business pro industrial businesses about difficulty in accessing the city incentive programs.
                                    
                                            
                                            0:22:24
                                        
                                        What steps are you folks taking to streamline the various application processes, and how are you addressing any of the mismatch between program requirements and small business needs?
                                    
                                
                                    Kitty Chan
                                
                            
                            
                                            
                                            0:22:34
                                        
                                        Thank you very much for that question.
                                    
                                            
                                            0:22:36
                                        
                                        As I mentioned to you, we do, we provide incentive consultations to small businesses, mostly on our our incentives are are 2 energy cost savings programs.
                                    
                                            
                                            0:22:49
                                        
                                        We do refer them to pro to other incentives that they are eligible for.
                                    
                                            
                                            0:22:53
                                        
                                        We also actually help provide them with information if they actually need help in their applications.
                                    
                                            
                                            0:23:00
                                        
                                        So, to date, we in this fiscal year alone, we've provided over a 143, business consult incentives consultations.
                                    
                                            
                                            0:23:10
                                        
                                        But that's just the start of our relationship with these industrial businesses.
                                    
                                
                                    Amanda Farías
                                
                            
                            
                                            
                                            0:23:15
                                        
                                        Okay.
                                    
                                            
                                            0:23:16
                                        
                                        And so you said 143 are getting consultations?
                                    
                                
                                    Kitty Chan
                                
                            
                            
                                            
                                            0:23:19
                                        
                                        This fiscal year.
                                    
                                
                                    Amanda Farías
                                
                            
                            
                                            
                                            0:23:21
                                        
                                        This fiscal year.
                                    
                                            
                                            0:23:22
                                        
                                        And do we know the percentage of eligible businesses that are currently accessing SBS incentives?
                                    
                                
                                    Kitty Chan
                                
                            
                            
                                            
                                            0:23:28
                                        
                                        Thank you very much for that question.
                                    
                                            
                                            0:23:29
                                        
                                        I'm gonna have to get back to you with that information.
                                    
                                            
                                            0:23:31
                                        
                                        Sure.
                                    
                                            
                                            0:23:32
                                        
                                        And are
                                    