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    Q&A
            IBSP assistance with permitting and regulatory compliance
0:43:24
·
60 sec
Council Member Farías inquires about how IBSPs assist businesses with permitting and regulatory compliance. Kitty Chan from SBS explains the process and services available.
- IBSPs serve as gateways to SBS services
- If unable to answer questions directly, IBSPs refer businesses to the NYC Business Express Services team
- SBS has small business advocates and compliance advisers
- These services have reportedly saved small businesses tens of millions of dollars
- No specific agencies were identified as presenting bigger challenges in terms of regulations or permitting
                                
                                    Amanda Farías
                                
                            
                            
                                            
                                            0:43:24
                                        
                                        Okay.
                                    
                                            
                                            0:43:26
                                        
                                        Appreciate that.
                                    
                                            
                                            0:43:27
                                        
                                        And I look forward to seeing where some of that data is being tracked and following up with their respective agencies.
                                    
                                            
                                            0:43:34
                                        
                                        How do IBSPs assist with permitting and regulatory compliance?
                                    
                                
                                    Kitty Chan
                                
                            
                            
                                            
                                            0:43:42
                                        
                                        Thank you very much for that question.
                                    
                                            
                                            0:43:44
                                        
                                        The IBSPs are our gate one of our gateways to our services.
                                    
                                            
                                            0:43:48
                                        
                                        So they would actually refer to our NYs if they're unable to answer their questions themselves, they would refer to our n NYC Business Express Services team.
                                    
                                            
                                            0:43:59
                                        
                                        We have our small business advocates as well as our compliance advisers.
                                    
                                            
                                            0:44:03
                                        
                                        I'm very proud to say that, through the years, they've actually saved the small businesses tens of 1,000,000 of dollars.
                                    
                                
                                    Amanda Farías
                                
                            
                            
                                            
                                            0:44:10
                                        
                                        And are there any agencies that have presented bigger challenges in this process?
                                    
                                            
                                            0:44:16
                                        
                                        In terms of regulations?
                                    
                                            
                                            0:44:18
                                        
                                        Mhmm.
                                    
                                            
                                            0:44:18
                                        
                                        Permitting and regulatory compliance.
                                    
                                
                                    Kitty Chan
                                
                            
                            
                                            
                                            0:44:22
                                        
                                        Not that I'm aware of.
                                    
                                            
                                            0:44:24
                                        
                                        Okay.
                                    