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Q&A
Heating outage at Linden Houses and NYCHA's response
1:26:31
·
61 sec
Council Member Chris Banks inquires about a recent heating outage at Linden Houses and NYCHA's oversight of the situation. Gillian Connell from NYCHA explains the issues with thermostat valves and the steps taken to address the problem.
- NYCHA was aware of in-unit outages at Linden Penn Whortman houses
- New thermostat valves were replaced under warranty when issues were reported
- NYCHA is proactively inspecting and replacing valves in other units
Chris Banks
1:26:31
Recently, there with the again, with the temperatures dipping in Linden Houses, there was a a major heating outage that had taken place, where, residents went without heat for quite a couple of days.
1:26:47
I wanted to know, were you aware of that, and, what type of oversight did you provide in that situation
UNKNOWN
1:26:53
Sure.
Chris Banks
1:26:54
In those situations?
Gillian Connell
1:26:55
Sure.
1:26:55
So aware of, a number of in unit outages that had occurred in, at the Linden Penn Whortman houses.
1:27:02
And when the heating system was replaced, the, thermostat valves were also replaced.
1:27:08
And
Chris Banks
1:27:08
Correct.
Gillian Connell
1:27:08
As, residents raised issues to c and c, they, identified that certain valves valves had issues.
1:27:15
And when that issues were raised, they were able to replace them under warranty, and fix the issue.
1:27:21
They're also going through and inspecting units where those valves had been replaced even if a issue hasn't been raised yet to re inspect them and proactively replace them if needed.