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Gale Brewer explains her vote on Intro 587-A and 311 customer satisfaction surveys
0:09:09
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28 sec
Council Member Gale Brewer votes in favor of both bills, expressing support for Intro 587-A while voicing some concerns about its implementation. She emphasizes her positive experience with 311 and their responsiveness.
- Brewer worries that the workload for 311 staff may be intense with the new customer satisfaction surveys.
- She notes that while 311 closes some cases, not all are resolved.
- Brewer highlights her good relationship with 311 and finds them extremely responsive.
Gale Brewer
0:09:09
I vote aye.
0:09:10
We vote in the 311 also?
0:09:12
Okay.
0:09:13
I like the idea, but I do worry that the material for the staff may be a little intense.
0:09:20
And I have to say from my experience, 311 closes some cases, but not all cases.
0:09:25
And we actually have a really good relationship with them, and I find them extremely responsive.
0:09:30
I just wanna put that on the record.
0:09:31
Thank you.
0:09:32
Aye.
0:09:34
Hanif.
0:09:37
Aye.