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COVID-19's impact and changes in consumer behavior affecting small businesses

1:24:32

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Council Member Vickie Paladino discusses the profound impact of COVID-19 on small businesses and changes in consumer behavior. She emphasizes that everything changed during the pandemic, affecting people's lifestyles and how they interact with local businesses.

Highlights the shift to online delivery services like Uber Eats and Grubhub, which take a significant percentage of businesses' profits
Mentions the increased use of Amazon and online shopping for groceries and other goods
Expresses concern about high commercial rents despite changed market conditions

Vickie Paladino

1:24:32

Thank you very much.

1:24:34

I just wanna say to you, thank you so very much.

1:24:38

You are awesome.

1:24:39

I mean, everything we've done and we've worked together on has been has been great.

1:24:45

To address the issues that have been here today, what I really wish we could do, is press a reset button because, everything changed during COVID.

1:24:56

Everybody's lifestyle has changed Mhmm.

1:24:58

Since COVID.

1:24:59

So we could address store vacancies, to greed and to landlords who own the buildings that they're in still requiring 15 to $30,000 a month rent.

1:25:12

Mhmm.

1:25:13

We could also, blame COVID for the reasons why people now use Uber Eats and Grubhub, and that to the point of bodegas and my corner deli, Cherry Valley, that I go to every night, for my half and half full bananas or whatever I need, you know, they are now no longer doing deliveries.

1:25:35

They are doing Grubhub, which takes a big percentage of their money.

1:25:40

And, it's a this is a real battle we are up against.

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Role of retail theft in commercial vacancies and SBS initiatives to address challenges

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Challenges faced by small businesses in adapting to new market conditions