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Assessment process for determining appropriate veteran services

0:40:05

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Executive Director Wheeler explains the assessment process used to determine appropriate services for veterans.

The assessment includes evaluating the veteran's active duty service and current needs
Assessments are typically conducted in person
For veterans in shelters, the assessment process is part of their shelter stay and includes medical evaluations
Social workers are available at shelter sites to conduct assessments and make determinations about needed services

Lamarr Wheeler

0:40:05

that we do that by assessment.

0:40:08

We assess the situation.

0:40:09

We look at their their active duty service.

0:40:12

We we take a look at the current needs that they are either stating or based on the information we're able to obtain about their, maybe some of their conditions that exist.

Robert F. Holden

0:40:27

Is this done mostly on the phone or do you interview them in person?

Lamarr Wheeler

0:40:30

We interview them in person.

0:40:31

That's an

Robert F. Holden

0:40:31

interesting You do in person and you talk to them and you find out, you know, how do you evaluate?

0:40:36

Let's say, you know, they're talking to you, you might say, well, I think you need to see a doctor or I mean, obviously there's a, you have to look at the services they need, and many times, especially if somebody's living on the street, we want to have a good medical check up.

Lamarr Wheeler

0:40:52

It's not readily apparent, you're

James Hendon

0:40:54

correct, sir.

Lamarr Wheeler

0:40:54

However, the individuals that are in shelter, that service is part of their process in shelter to make those determinations, those assessments take place.

0:41:08

There are social workers at the sites.

0:41:12

If it is an individual that we are not certain about, we certainly would encourage that individual and help them navigate that process.

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Outreach and engagement with street homeless veterans

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Process for transferring identified veterans to appropriate services