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AGENCY TESTIMONY

Importance of building trust with the community

0:24:03

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34 sec

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Dr. Morse emphasizes the critical importance of building and maintaining trust with the community, drawing parallels between her experience as a physician and the health department's relationship with the public.

Acknowledges that trust in government may be fragile
Compares the trust required in public health to the trust between a doctor and patient
States that trust must be earned, not given
Commits to gaining public trust 'drop by drop'

Dr. Michelle Morse

0:24:03

Especially in a time where trust in government may be fragile, we owe it to New Yorkers to keep doing this work.

0:24:10

As a practicing physician and internal medicine doctor, I'm inherently asking every patient I care for to trust me with their life.

0:24:19

That trust cannot be given, it must be earned.

0:24:23

Trust is gained in drops and lost in buckets.

0:24:28

The New York City Health Department is committed to gaining your trust drop by drop.

0:24:33

For more than two centuries, we've been the pinnacle of public health in The United States.

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Closing remarks and readiness to answer questions