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AGENCY TESTIMONY
Increased library usage and performance metrics
0:29:01
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87 sec
Dennis Walcott presents data showing significant increases in library usage and performance metrics for Queens Public Library.
- In fiscal year 2024, QPL had 6.3 million visits and 8.6 million circulations
- Program attendance increased by 16% compared to the prior fiscal year
- WiFi sessions increased by 200% after prioritizing external WiFi extenders
- Adult learner program had a total attendance of 81,700 people
- ESOL program has a waiting list of approximately 2,000 people, with half coming from Flushing Library
Dennis Walcott
0:29:01
As Tony and Linda indicated, our numbers are up.
0:29:04
Our metrics are up like crazy in what we do.
0:29:08
Our buildings are growing as well.
0:29:10
We've taken the Lindsay boxes for those who are not familiar with that term, the 7,500 square feet libraries that were built during the John Lindsay administration, and we're expanding them.
0:29:21
As Tony indicated and Linda indicated, we have co locations going on in libraries.
0:29:25
We're looking at that at Queens as well and we're seeing our visits increase.
0:29:30
In fiscal year twenty four for Queens, we had 6,300,000 visits and a circulation of 8,600,000.
0:29:38
Our program attendance has increased by 16% compared to the prior fiscal year.
0:29:45
After we prioritized grading our locations with external WiFi extenders allowing the public to access broadband service up to a 50 yards from our buildings, our WiFi sessions alone have increased by 200%.
0:30:01
Our adult learner program had a total attendance of 81,700 people.
0:30:07
At any given time, we have an ESOL waiting list of approximately 2,000 people with half coming from our Flushing Library.
0:30:16
And Flushing, as you know, is just one of the largest trafficked libraries with customers coming in day and night, seven days a week, and we're extremely proud of all of our individual libraries.