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Impact of vacancy rate on enforcement of fines and summonses

0:27:27

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Commissioner Vilda Vera Mayuga and Assistant Commissioner Carlos Ortiz discuss how the high vacancy rate affects DCWP's ability to enforce fines and summonses.

Enforcement numbers are still higher than in prior years
The agency continues to focus on areas that receive the most complaints, such as tobacco enforcement
DCWP adapts its focus based on trends, complaints, and concerns raised by council members and the community
The agency has implemented technological improvements to facilitate enforcement, including algorithmic tools and data analysis

Julie Menin

0:27:27

And given the high vacancy rate, how is that affecting the ability to enforce fines and summonses?

Vilda Vera Mayuga

0:27:35

Well, I mean, think our numbers are still higher than prior years that, you know, as we continue to target different areas of the work that we do, tobacco continues to be an area of focus because as you mentioned at the opening of our hearing, it is an area where we do continue to get the most complaints.

0:27:57

So I'd like to see to to focus on the numbers that are coming out of the work that we're doing.

0:28:03

So we're always going to be looking at what are the trends, where the complaints that are coming, any issues that are raised that warrant us to do something differently or focus for a particular period of time to make sure that we address concerns that are raised through complaints or council members, other elected officials and our communities in general.

Carlos Ortiz

0:28:23

I think also across some of our work, we've been able to implement a lot of technological improvements to to facilitate enforcement, whether that's consumer protection or worker protection.

0:28:32

I can think of, you know, algorithmic tools sorry.

0:28:35

Can't say that word.

0:28:36

To help us identify targets and or recidivist actors in in the consumer protection space and also how our data scientists help us on the worker protection, analyzing through data we receive from certain employers.

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