Ahmed Tigani details HPD's efforts to streamline and simplify the housing application and lottery processes for New Yorkers.

• HPD has successfully advocated for reduced documentation requirements at the federal level
• Ongoing feedback sessions with industry partners are leading to the removal of cumbersome or outdated requirements
• New tools, technology, and data systems are being developed to automate and simplify complex processes
• These efforts aim to deliver user-friendly and efficient experiences for staff and stakeholders involved in the housing application and placement process