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Q&A
Billing and payment process for emergency housing in hotels
1:24:22
·
49 sec
Council Member Sanchez inquires about the billing and payment process for emergency housing in hotels. Assistant Commissioner Kim explains the reimbursement system between ARC, HPD, and the hotels.
- ARC sends bills to HPD for hotel stays used to shelter displaced households
- HPD reimburses ARC, who then pays the hotels
- Payments are processed through the city's passport system, following regular contracting and procurement rules
- There were no known delays in payments to ARC at the time of the hearing
Young Ju Kim
1:24:22
Could you repeat the question again?
Pierina Ana Sanchez
1:24:25
How does billing how does billing and payment work for the hotels that are providing residents with a place to stay?
Young Ju Kim
1:24:33
So, ARC they will send us a bill, so it's the contract works as a reimbursement.
1:24:38
So, they'll send us a bill for the hoteling that was used to provide sheltering for the households.
Pierina Ana Sanchez
1:24:46
And then HPD pays ARC, ARC pays the hotel?
1:24:49
Correct.
1:24:50
How timely are these payments from HPD to ARC?
Young Ju Kim
1:24:56
We do use like the passport system for all billing and payments, so we follow the regular contracting and procurement rules.
Pierina Ana Sanchez
1:25:05
Are there any current delays in payments owed to ARC?
Young Ju Kim
1:25:09
I would have to look into that, but I'm not aware of any.