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    Q&A
            Signage, language accessibility, and temporary closures of cooling centers
1:00:26
·
66 sec
Council Member Schulman inquires about improvements in signage, language accessibility, and temporary closures of cooling centers. Christina Farrell provides information on these aspects.
- Cooling center information is available in 14 languages
- The city is considering adding QR codes to signage for easier access to information
- On average, about 90% of cooling centers are open, with 10% experiencing temporary closures or issues
                                
                                    Lynn C. Schulman
                                
                            
                            
                                            
                                            1:00:26
                                        
                                        You spoke about council member Brewer.
                                    
                                            
                                            1:00:28
                                        
                                        So the office of investigation, her, committee on investigations went out and audited a bunch of centers and all that.
                                    
                                            
                                            1:00:36
                                        
                                        You've made the corrections there, I guess, in terms of the signage and all that.
                                    
                                            
                                            1:00:40
                                        
                                        And do you have QR codes there or you just have just text on on the signage?
                                    
                                            
                                            1:00:47
                                        
                                        I don't
                                    
                                
                                    Christina Farrell
                                
                            
                            
                                            
                                            1:00:48
                                        
                                        think we have QR codes on our We again, we don't receive funding for this program.
                                    
                                            
                                            1:00:53
                                        
                                        When we do update the the materials and everything, we'll see if we could put a QR code on that.
                                    
                                            
                                            1:01:02
                                        
                                        We definitely have QR codes on our advertising and things which will push people to the cool option site and to the cooling
                                    
                                
                                    Lynn C. Schulman
                                
                            
                            
                                            
                                            1:01:08
                                        
                                        Pretty easy.
                                    
                                            
                                            1:01:09
                                        
                                        Yeah.
                                    
                                            
                                            1:01:09
                                        
                                        Mhmm.
                                    
                                            
                                            1:01:10
                                        
                                        Then you can do that in other languages too, which I've done with stuff.
                                    
                                            
                                            1:01:13
                                        
                                        So
                                    
                                
                                    Christina Farrell
                                
                            
                            
                                            
                                            1:01:14
                                        
                                        We do.
                                    
                                            
                                            1:01:14
                                        
                                        Our cooling center, it's all of that information is available in 14 languages just like Notify
                                    
                                
                                    Lynn C. Schulman
                                
                            
                            
                                            
                                            1:01:19
                                        
                                        How many cooling centers are temporarily closed as a percentage of all available cooling centers on average every year?
                                    
                                
                                    Christina Farrell
                                
                            
                            
                                            
                                            1:01:26
                                        
                                        On average, about 90 are open and 10% will be having, you know, some kind of incident.
                                    